Columbus Communications Inc., a Curacao-based Cable MSO, has recruited Cerillion Technologies to support its operations across several countries, predominantly in the CALA region. Under the terms of the contract, Cerillion will implement the Revenue Manager, CRM Plus, Service Manager, Output Streamer and Web Self-Care modules from its pre-integrated product suite, and perform migration from Columbus’ legacy systems.
The initial five-year agreement will see Cerillion’s convergent CRM & Billing solution installed in the Columbus data centre in Curacao to support CATV, High Speed Data (HSD) and Voice services for its operations in Curacao. This will also allow for the swift introduction of new services, such as prepay video, and enable a higher degree of revenue assurance.
“Cerillion's ability to provide a comprehensive view of the customer, coupled with an agnostic view of the network, provides Columbus Communications’ retail business units with a highly flexible platform for servicing any customer on any service” says Andre Foster, Vice President of Information Technology, Columbus Communications, Inc.
“Cerillion is delighted to be working with Columbus on this critical transformation project” commented Louis Hall, CEO, Cerillion Technologies. “Columbus has demonstrated its ability to penetrate its existing markets with a compelling service bundle and we look forward to being a partner as Columbus continues to expand across the CALA region.”