Etisalat has implemented NEC/Netcracker's full-stack Network-as-a-Service (NaaS) solution for the deployment of its residential virtual customer premises equipment (vCPE).
Etisalat is the first communications service provider to leverage vCPE in the Middle East and Africa. The operator provides a wide range of 3G, 4G and fibre-to-the-home services to more than 142 million customers across the region. This deployment is part of Etisalat's larger cloud initiative, called the Sahaab program, which will help it reduce the time needed to bring innovative services to market and enable the delivery of a better digital experience for its customers.
As part of the initiative, Etisalat is using NEC/Netcracker's full-stack Network-as-a-Service solution comprised with Self-Service Portals, Service Orchestration and MANO offerings, as well as security virtual network functions. The solution will enable Etisalat to generate new revenue by providing a wider range of value-added services to residential customers.
The NaaS solution will help Etisalat reduce costs and create a platform to offer innovative services and open up new revenue streams.
Through the use of NaaS and virtualisation capabilities that are hardware-independent, Etisalat will be able to move away from proprietary network hardware platforms and save on capex. By virtualising customer premises functions and moving them into the network, Etisalat will be able to cut down on truck rolls and mitigate technician costs.
The NaaS platform also creates the foundation to introduce new services faster and in a much more flexible way, enabling greater segmentation and targeting of residential customers and providing greater control and usability to Etisalat's customers.
Esmaeel Alhammadi, Senior Vice President of Network Development at Etisalat, said: "NEC/Netcracker's NaaS solution will help us generate new revenue and deliver new offerings using value-added services, leading to a better overall customer experience."
Shigeru Okuya, Senior Vice President at NEC Corporation, said: "Our solution will help Etisalat automate the operation and maintenance of its physical and virtual network infrastructure, while generating new revenue streams in the residential market."