Ericsson has been selected as a Managed Services partner by Makedonski Telekom in Macedonia, a subsidiary of Deutsche Telekom Group.
The Swedish vendor will assume responsibility for network operations, second-line operations, field operations and operation of passive networks, as well as infrastructure maintenance services for the fixed and mobile networks of Makedonski Telekom. Under this agreement, the employees of Makedonski Telekom who work in these areas will continue to carry out their tasks in Ericsson as of July 2016.
Andreas Maierhofer, Chief Executive Officer of Makedonski Telekom, says: "The partnership with Ericsson will enable us to put even bigger focus on our customers. I'm sure that we will keep the epithet "best network" with a partner that is a world leader in this area and we will work more efficiently and more competitively in order to provide the best customer experience"
Antonio Passarella, Head of Sales Albania, Macedonia, Montenegro & Serbia, Ericsson, says: "Makedonski Telekom employees' skills and experience will further enrich our capabilities and will eventually result in improved services for the end users."