Ericsson has signed a five-year managed services agreement with MTN, a leading telecommunications company with presence in 21 countries in Africa and the Middle East, for its Nigeria operations.
MTN Nigeria is the largest mobile operator in Nigeria and West Africa with over 45 million subscribers.
Under the contract, Ericsson will assume full responsibility of the management, optimisation and field maintenance of MTN's network infrastructure in Lagos, Abuja, Enugu, Port Harcourt and Asaba, which represents 75% of the network. With Ericsson taking over the day-to-day operations of the network, MTN is able to focus more on its core business, providing a superior customer experience across all its network offerings.
Mr. Michael Ikpoki, Chief Executive Officer, MTN Nigeria, says: "Leaving the management and maintenance of our infrastructure to Ericsson will allow us to focus more on adding value to the customer experience on our network. We consider this partnership a joint investment in the growth of the telecommunications industry in Nigeria and a great opportunity to strengthen ICT knowledge and specialisation locally."
