Striving to meet ever growing market requirements and increase customer base in the highly competitive environment, GEOCELL has expanded its service portfolio with innovative 3G services. The launch of GEOCELL's 3G network in 2006 did not require any investment in the IT infrastructure due to the convergent CBOSS solution providing full-scale support of next generation networks.
"We focus on the state-of-the-art services, providing customers not only with superb quality, but also with great entertainment and leisure opportunities. That is why it was really important for us to switch to 3G as fast as possible", said Haydar Kizildag, CTO at GEOCELL. "The solution from CBOSS did not require any upgrade to support our 3G network allowing GEOCELL to reduce both costs and time of the project implementation."
GEOCELL has been using the convergent CBOSS solution based on the CBOSSbcc Billing and Customer Care system since 1999, constantly adding new products and options. Now the solution comprises 13 systems including the short message service center CBOSSsms, decision support system CBOSSdss, Internet customer care service CBOSSics, automatic customer care system CBOSSacc. The bonus management system CBOSSbonus allows GEOCELL to award and encourage subscribers to try new services by offering more beneficial and comfortable payment conditions to active users. Coupled with other value added services from CBOSS, CBOSSbonus helped the company increase its subscriber base by 37.5% year-on-year in 2007 and boost customer loyalty. Today, GEOCELL offers around 100 services to more than 1.3mln customers.
Advanced functionality of the convergent solution from CBOSS allowed GEOCELL to become the acknowledged leader of the Georgian telecommunications market. Currently, GEOCELL serves more than half of all mobile users in Georgia. Its services are available on 95% of the populated area of the country.
* Geocell Ltd. was founded in 1996. In 1997 the company started GSM900 service provisioning. In 2001, Geocell launched its GSM1800 network. In 2003, the company's control stock was purchased by the Finnish-Swedish company TeliaSonera.
Geocell is a subsidiary of Fintur Holdings B.V.CBOSS - is a transnational corporation and a world leader in the development of innovative convergent IT solutions for end-to-end automation of telecommunications enterprises, delivering a competitive edge to telecoms on all inhabited continents.
CBOSS Corporation offers the full range of equipment, system and application software and professional services, including consulting, turnkey implementation, technical support, staff training and IT outsourcing, providing telcos with guaranteed operations quality while minimizing operational and capital expenditures.
CBOSS can supply operators, service providers and MVNOs with all components of IT infrastructure and/or services, as well as with full-scale outsourcing options, providing a reliable single point of responsibility.