Responding to what is described as a surge in demand for high-quality fibre broadband services, service provider Digicel, which serves consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, has modernized its FTTx network across the Caribbean Islands.
Its FTTx services have been migrated to digital transformation expert Alepo’s cloud-based and centralized authentication, authorization and accounting (AAA) infrastructure, enabling what is described as a highly scalable and streamlined network.
As Digicel’s legacy AAAs had reached full physical capacity with its rapidly growing subscriber bases on many island markets, the operator needed to bolster its infrastructure deployed on Digicel’s private cloud.
Alepo says its broadband AAA solution eliminated the physical constraints to growth. In addition to supporting the operator’s subscriber growth, the platform can, Alepo adds, easily scale to meet dynamically changing traffic demands.
Alepo’s solution also provides an API gateway to easily integrate with the CRM and billing systems in all Digicel markets, without any changes to the operator’s existing IT systems. This has apparently made migrating so many islands and markets into a centralized system far more effective.
The Alepo Broadband AAA includes EMS, session management, subscriber profile management, flat charging, CDRs for offline billing, and authentication, provisioning, and accounting for FTTx services. Its modular, open and virtualized architecture ensured it could be deployed with low risk and that it keeps Digicel’s operational costs low.
With a georedundant setup, the AAA server has boosted Digicel’s network availability. It has implemented process automation to improve network security and minimize potential issues caused by manual intervention.
Digicel’s services across all Caribbean islands, including Saint Lucia, Grenada, Saint Vincent, Barbados, and more, have been migrated with zero downtime or disruptions.